DO NOT LET ANYONE LOOK DOWN ON YOUR BUSINESS A few years ago, at my friend's grocery shop, I witnessed a heated altercation between him and one of his sales staff. The scene was unpleasant, with harsh words flying back and forth. When I inquired, I discovered that he had audited the shop's accounts and deducted the cost of missing items from the staff member's salary, per their prior agreement. Upset by this, the staff member decided to resign, demanding a refund of the deductions. My friend responded, "We'll need to inform your guarantor about the missing items before I can process a refund." This remark caused the staff member to angrily exclaim, "This small, nonsense shop is asking for a guarantor—how much is the entire business even worth?" I noticed those words hit my friend hard. He felt his business wasn’t being respected because it was seen as “too small” to deserve proper structure. To every business owner out there, running a business is a ...